A set process
Every task moves through scope, approval, appropriate safeguards, testing and completion notes.
WordPress support for small agencies
Dependable WordPress support, behind your agency.
When a client's WordPress site has a problem, hand it to us. We diagnose it, fix it, test it and send you clear notes. Your team stays on the work your clients hired you for.
Your clients stay your clients. Scope and price are confirmed before you pay. No retainer.
A low-risk first step
One real task. One agreed outcome.
Try DigiSvag on a contained WordPress task before considering anything longer-term.
$149 Agency Trial Task · prepaid
- One defined issue
- Safeguards and testing
- Clear completion notes
Built for small SEO, design, marketing and web agencies
Scope agreed before payment and before work starts
We aim to review new enquiries within one business day
The operational gap
Client WordPress problems never arrive at a good time.
A broken form, failed update or mobile layout issue pulls your team away from paid client work.
DigiSvag adds technical capacity when you need it, without adding headcount.
A consistent working relationship
The difference is how the work is run.
Ad-hoc support can vary from one task to the next. DigiSvag gives repeat work a consistent process without requiring a retainer.
Boundaries before payment
You know what is included, what is not and what it costs before work begins.
A relationship you control
Send another task if the first goes well. If you only need help occasionally, that works too.
Typical work
The WordPress work that interrupts your team.
You do not need to diagnose the problem first. Tell us what you can see and what should happen instead.
Something is broken
- Forms and form email
- Plugin or theme conflicts
- Errors after updates
Something looks wrong
- Mobile layout issues
- Page display problems
- Small visual defects
The cause is behind the site
- SSL or DNS issues
- Hosting-related problems
- Configuration faults
A small change is needed
- Technical changes
- Routine maintenance
- Controlled updates
Process evidence
See what you receive at the end of a task.
Here is an example of the completion note you can expect after a task.
Illustrative sample — not a client engagement
BeforeForm submittedMail not received
After testingForm submittedTest mail received
Sample completion note
TestedFindingSite mail method was not accepted.
ResultTest messages were delivered.
View the complete illustrative note
- Site and reported issue
- example.com (WordPress)
The contact form submits, but no email arrives. - What we found
- The form was submitting correctly. The hosting setup was not accepting the site's mail method.
- What we changed
- We configured authenticated email sending and updated the form notification settings.
- How the site was protected
- We took a backup first and limited changes to the form and email settings.
- How we tested
- We submitted test entries and confirmed delivery to the agreed address.
- Result
- Test messages were delivered.
- Outside this task
- Several plugins are out of date. We did not update them because that was outside scope.
- Recommended next step
- Watch form delivery over the next few days.
A visible process
How a task works.
- Send the task. Describe the symptom and expected result. We review it and recommend the right route.
- Approve scope and price. Boundaries are clear before payment, then secure access is arranged.
- We work, test and hand back. You receive a factual completion note your agency can use.
Clear routes
If the problem is bigger, you will know before we go further.
Clear fix
Fixed scope and price from $149.
Cause unclear
Paid Technical Diagnosis at $99 prepaid.
Larger or riskier
Complex Repair from $199 or separately quoted.
Start small
Have a WordPress task your team would rather hand off?
Send us one task. We confirm the scope and price before you pay.