Risk-based safeguards
Where the work calls for it, we use a backup, checkpoint or staging and keep a practical way back.
Agency support
WordPress technical support behind your agency.
DigiSvag helps small SEO, design, marketing, branding and web agencies handle client WordPress problems without hiring another developer. You keep the client. We handle the agreed technical task.
Start with one task. No retainer. Scope confirmed before payment.
The gap
You rarely need a developer full-time. You still need one sometimes.
Client WordPress work comes in bursts. A form breaks, an update fails or a page misbehaves on mobile.
DigiSvag gives you technical help when that work arrives, scoped and priced each time. You keep your client communication and brand.
Consistency
What changes when support uses the same process.
Good independent specialists work in different ways. DigiSvag is designed to make repeat handoffs predictable.
| Working point | Ad-hoc support | DigiSvag working relationship |
|---|---|---|
| Briefing | A new working style each time | A consistent task process |
| Scope | The approach can vary | Scope agreed before payment |
| Handover | The format can vary | Defined completion notes |
| Repeat work | The relationship needs rebuilding | A familiar process across tasks |
| Your client | Boundaries must be established | Your clients stay your clients |
Client protection
Your clients stay your clients.
- Communication goes through your agency unless you approve another arrangement.
- We do not approach agency-introduced clients to offer services directly.
- If one of your clients contacts us directly, we point them back to your agency.
- Confidentiality and working boundaries are agreed before work begins.
- Passwords are never requested through the contact form.
First engagement
One site. One issue. One agreed outcome.
The Agency Trial Task lets you judge DigiSvag on a real, contained task without a retainer.
$149 Prepaid after scope approval
Send Us a WordPress TaskA suitable trial covers
- One WordPress site and one defined issue
- Initial diagnosis
- Up to about two hours of agreed technical work
- A backup or checkpoint where needed
- Implementation when the issue fits scope
- Testing and concise completion notes
Scope control
If the task is bigger than it looked.
- Stop. We pause at the agreed boundary.
- Explain. You receive findings and work completed.
- Recommend. Further work is scoped separately.
- You decide. Nothing extra proceeds without approval.
If the cause cannot responsibly be known in advance, we recommend a Paid Technical Diagnosis at $99 prepaid.
Careful delivery
What you receive.
Testing
We check the agreed result after the change, using the acceptance point defined in the scope.
Agency-friendly completion note
See the exact structure used to report findings, changes, safeguards, tests and next steps.
FAQ
Questions agencies ask.
Do I need a retainer?
No. Start with one task and use DigiSvag as often or as rarely as needed.
How quickly will I hear back?
We aim to review new enquiries within one business day. This is a target, not a guaranteed SLA.
How do you handle logins?
Do not send passwords in the form. After approval, we explain how to share access securely.
Do you offer 24/7 support?
No. Timing for the work depends on the task and is confirmed with the scope.
No retainer required
Send us one WordPress task.
See how we communicate, work and hand the result back.